PROJECTS 02

Introduction
A Central Government Organisation embarked on an ambitious £1.2 billion programme to enhance its technology capabilities. Crucial to this transformation was the effective management of business changes across multiple directorates. Evance Consulting, in collaboration with a Digital and Strategy Transformation Consultancy, played a pivotal role in mapping these changes and facilitating organisation-wide adaptation to new technologies and processes. This initiative ensured seamless integration and maximised the benefits of the technological advancements.
The Challenge
Client Need
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Upgrade its technology infrastructure from on-premise to cloud seamlessly, ensuring ongoing operations remain uninterrupted.
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Reassess business processes, job roles, and technology use within its operational framework.
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Ensure systematic documentation, understanding, and management of all changes to minimise disruption and maximise the effectiveness of the new technology capabilities.
The Obstacles
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Managing the transition from legacy systems to a state-of-the-art cloud infrastructure.
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Ensuring all staff were trained and equipped to handle new systems and workflows.
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Engaging stakeholders across various levels of the organisation to align with the transition plan.
Client's Initial State
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Had not fully documented or managed the impacts of the upcoming changes.
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Lacked a comprehensive training plan aligned with the new technology and operational changes.
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Faced difficulties in ensuring consistent communication and engagement with all
Our Solution
Strategic Change Impact Assessments (CIA)
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Led comprehensive Change Impact Assessments across four main departments, each with distinct focus areas, to ensure seamless adaptation and integration of new technologies and processes.
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Conducted detailed analysis to document and manage the transition effects from legacy systems to the new cloud infrastructure.
Training and Development Alignment
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Collaborated closely with the client's training consultants to design and implement tailored training programs.
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Ensured that over 400 staff members were equipped to handle new systems and workflows.
Stakeholder Engagement and Communication
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Engaged with stakeholders through workshops, interviews, and regular updates.
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Ensured that all levels of the organisation were aligned with the transition plan and fully aware of the changes impacting their work areas.
The Outcome
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Strategic Framework Establishment - Set the framework for the client's Business Change Managers to conduct CIAs using a multi-methodology approach, including business analysis, APMG change management practitioner, and ADKAR/PROSCI principles.
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Comprehensive Impact Assessments - Conducted strategic mapping and impact assessments across 55 teams in four directorates, identifying impacts on 32 teams and completing 23 detailed assessments within the Science departments, facilitating a smooth transition to cloud infrastructure.
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Training and Development Excellence - Enhanced the skills of over 400 staff members through aligned training interventions, defined with the Training Consultant and Implementation Change Manager.
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Guiding Principles and Strategic Alignment - Developed business change guiding principles, capturing programme-specific activities, aligning them to key roadmap stages, and assessing gaps, ensuring the supercomputing program's success.
Conclusion
Evance Consulting’s meticulous approach to change management in the Central Government Organisation's technology project highlights our capabilities in handling large-scale IT transformations. By focusing on detailed impact assessments, strategic training alignment, and comprehensive stakeholder engagement, we ensured that the organisation could achieve its strategic objectives with minimal disruption and maximum benefit from its new technology resources.
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Is your organisation facing significant technological upgrades? Contact Evance Consulting to discover how our change management services can streamline your transition and optimise your operational capabilities.

Power in Numbers
55
Strategic mapping and impact assessments conducted for 55 teams across four directorates.
400
Staff members skills aligned to the right training interventions.
4
Months of intensive work documenting and proposing solutions to manage the impacts of change.